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Latin America World ...at a glance Our Philosophy Our sense of duty is to consider primarily the human aspects, the harmony with nature, the protection of the environment, promotion of a socially-responsible and sustainable tourism as well as the history, culture and traditions of the travel destinations when designing travel programmes and projects. In this context, we strive to provide high quality service to our partners and traveller customers, and make their satisfaction our commitment. Our values, your Benefts We encourage you to take advantage of all our ofered knowledge, resources and experience. We will work hard to earn and deserve your business. Don’t just take our word for it, ascertain yourself! Leadership Our team’s experience and knowledge as well their understanding about our cli- ents’ needs and the targeted markets are the best assets for developing the right combination of services. We constantly train ourselves and further our education to stay abreast of the newest trends and developments in the technological, tour- istic, social and economic felds. We also foster networking and cooperation in the international community. Team Work and Customer Relations Our secret for achieving success is working closely with our business partners and travel customers. We focus on the journey with them to ensure that the ofered custom-made solutions meet their exclusive needs, expectations and challenges. Our highest priority is to satisfy our business partners and client travellers. Our knowledge, in-depth experience and network are always at their disposal at any time. We gladly provide them with friendly assistance and vast information on the travel destination, programmes and services. Communication Language We communicate in the proper language of our business partners and travel cus- tomers. Our language profciency (Spanish, English and German) and our social and intercultural competence provide valuable resources needed, especially when working in an international environment. Upon request, we can provide our travel services in other languages. Our Team Our team is friendly, dynamic, international, multilingual (native language speak- ers), entrepreneurial and fexible. Our highly qualifed, motivated and experienced team consists of professionals with diferent backgrounds such as in tourism, engi- neering, environmental protection, ecotourism, naturalist, education, ethnology, anthropology, archaeology, language teaching, sales and event management, graphic design, computer science, information systems, journalism and language translation among others. As self-connoisseur or coming originally from the travel region, our team can provide helpful insider-information about the people, culture and tradition, which probably are not found in travel guides. Independent consultants are also part of our team, who have broad experience and knowledge in travel, marketing and communication, public relations, catering and events, information technologies and other specialized felds. Latin America World • Company Profle 5
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